![]() ![]() Before installing any printer drivers, it is best to remove any drivers for your printer that were previously installed, not doing so can cause problems that prevent the computer from communicating with the printer.For Windows XP perform following steps:.Click one or more drivers you want to remove.For Windows Vista perform following steps:.Right-click the printer that you want to uninstall (when the printer is not listed no further actions are needed).Click or touch Yes to remove the printer.Click or touch the printer that you want to remove (when the printer is not listed no further actions are needed).Move the cursor to the upper right corner of the screen until the Charms Bar appears.For Windows 8.1 perform following steps:. ![]() Then follow the instructions on how to install drivers from a previous version of Windows in compatibility mode for your printer.
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